We are City Cognition Ltd, the owner and operator of the Heatseekr® App ("the App") and heatseekr.app ("the Site"). We are company registered in England and Wales under company registration number 12559934 and have our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are a platform that provides users with information on the hospitality industry, including promotions.
City Cognition Ltd. is a "Data Controller" for the purposes of applicable data protection law. This privacy policy explains how we use your personal information and other data we collect when you use the Services. If you have any questions about this privacy policy, please contact us at admin@heatseekr.app. We may change this policy from time to time so please check the the App or our website from time to time for any updates. If we make material changes in the way we use your personal information, we will notify you by posting a notice on the App and/or our website. Your continued use of any part of the Services following any update to this privacy policy will constitute your acceptance of any changes.
All personal information you provide to us when registering with the Services, and any personal information generated by your navigation and use of the Services, will be processed and stored by City Cognition Ltd. to manage registration and provide the Service. We also use this information to analyse trends in our users' behaviour to help us to determine your preferences, habits, tastes, geographic location in order to maximise your use and enjoyment of the Services. We have further listed the ways in which we use your personal information at Clause 5 below. The types of personal information we collect may include:
A cookie is a small amount of data which often includes a unique identifier that is sent to your computer or mobile phone (referred to in this policy as a 'device') from the Sites and is stored on your device. A cookie records on your device information relating to your internet activity (such as whether you have visited our website before). The cookies we use on the Sites won't collect personally identifiable information about you and we won't disclose information stored in cookies that we place on your device to third parties.
We use information held about you in the following ways:
We use your personal data on the following legal basis:
Where we rely on your consent to process your personal data (e.g. marketing), you may withdraw your consent at any time by emailing us at admin@heatseekr.app. If you withdraw your consent, this will not affect the lawfulness of any processing which has taken place before you have withdrawn your consent.
We do not sell your personal information to anyone without your explicit consent. We may provide our partners with anonymous information about how users, collectively, use the App and website so that they can understand how often people use their services, the App and the website. We may integrate with other third party products and services such as Facebook to enable certain features of the Services (e.g. log-in and registration). We do not share your personal information with them except as is necessary in order to allow them to perform the features requiring their integration.
All information you provide to us is stored on our secure servers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
The General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. As available and except as limited under applicable law, the rights afforded to individuals are::
By downloading and using the App you consent to us (and, where relevant, certain of our business partners) using your personal data for the marketing purposes specified in this Privacy Policy. You have the right to ask us not to process your personal data for marketing purposes (other than marketing by our partner venues through the App which is an integral function of the App and the Service). To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via admin@heatseekr.app. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website https://ico.org.uk.
The App and Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
City Cognition Ltd. may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of City Cognition Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will under the terms of this privacy policy, be permitted to use the Data for such purposes for which it was originally supplied to us. We may also disclose Data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
City Cognition Ltd. reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes to this privacy policy will apply to you and your data immediately.
Questions, comments and requests regarding this privacy policy should be addressed to admin@heatseekr.app.